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FAQs
What’s included in this package?
This package includes three coordinated signs (2x large, 1x small) - typically a Welcome Sign, Seating Chart and one additional sign of your choice (like a bar menu, order of events, or unplugged ceremony sign). You’ll be able to specify your selection at checkout.
Can I personalise the wording?
Absolutely. Each sign is customisable with your names, dates, guest info and messaging. You’ll provide your details at checkout and we’ll take care of the rest.
How do I supply my seating chart info?
Easy, download our templates, fill it in,and either upload it when placing your order or email it through later. Download Template Here - By Table Number/Name. Download Template Here - By Alphabetical Order
Can I customise the design?
This is a semi-custom suite, the layout and fonts are fixed, but you can customise colours and wording. Want something a bit different? We also offer full custom design, just get in touch before ordering.
Can I change the colours?
Yes! You can select a colour palette to match your wedding theme. Neutrals, pastels, bolds - we’ve got you. Upload any inspo when ordering and we’ll match as best we can.
What layout styles are available for the seating chart?
We can format your guest list alphabetically or by table - just let us know which you prefer when uploading your info.
What size are the signs?
A1 is our most popular size (welcome + seating chart) and perfect for most venues, but we offer a range of sizing options to suit your guest list and setup. A4 is most popular for the smaller signs (bar menu etc). You'll choose sizes at checkout. Not sure what size you need? Send us a message and we’ll help.
What shapes do you offer?
We’ve got a dreamy selection: arch, half-arch, wave, panel, rectangle and more. Standard shapes can be selected at checkout or ask us about a custom shape if you want something extra unique.
What are the signs made from?
All signs are printed on sturdy foam board - professional grade, lightweight and easy to display.
Do you offer frame or stand hire?
Yes, for Auckland customers only. We have a small range of frames and easels available to hire. Get in touch with your event date and we’ll confirm availability.
Do you send proofs before printing?
Yes, always. You’ll receive a digital proof of each sign within 5 working days of ordering. We don’t print anything until you give it the final approval.
What’s the turnaround time?
Once proofs are approved, your signs are printed and ready to ship or collect within 10 business days. Need it sooner? Let us know before ordering — we may be able to rush it.
How do I display the signs at my event?
Our signs can be displayed on easels, frames, or leaned against a stable surface. We don’t supply stands with standard orders, but hire is available (Auckland only), or you can chat to your stylist or hire company.
Where do you ship?
We currently ship anywhere in New Zealand. Orders are couriered with tracking from our Auckland studio.
How do I display it at my event?
Our signs look great on an easel, in a stand, hanging in a frame, or simply leaning against a wall.
Where do you ship?
We currently ship anywhere in New Zealand.
How much is shipping?
Tracked delivery within NZ is a flat rate:
$10 for stationery and small signage
$20 for large signage orders
Orders over $200 ship free. All packages are couriered from our studio in Auckland.
Can I pick up my order?
Yes, pick up is available from our studio in Red Beach, Auckland. Just choose the option at checkout.
Can I order matching pieces?
Absolutely - if there is anything you want to match that isn’t currently listed on our website already - email us and we can get it created for you!
